PC players of EA Sports FC 25 encountered frustrating server connectivity issues on July 30 that temporarily blocked access to the popular Ultimate Team mode and in-game store. These technical problems prevented users from opening new player packs or redeeming pre-order bonuses for the upcoming EA Sports FC 26, particularly affecting those who had placed their pre-orders that same day.

Following EA's separation from FIFA in 2023, the company launched its standalone EA Sports FC franchise, beginning with EA Sports FC 24 in September 2023. While no longer bearing the FIFA name, the series continues to deliver the expected football simulation experience, including both single-player and multiplayer modes. EA Sports FC 25 has maintained consistent updates since its September 2024 release, with fans now anticipating EA Sports FC 26 - marking the series' debut on Nintendo's next-generation Switch 2 console.

The server problems began on the morning of July 30, with numerous PC players reporting difficulties connecting to Ultimate Team servers. Affected gamers found themselves repeatedly returned to the main menu when attempting to access the mode. Community forums and social media platforms became flooded with complaints, including skepticism about EA's server upgrade promises for EA Sports FC 26. The official EA Sports FC Direct Communication Twitter account quickly acknowledged the issue and initiated an investigation.

EA developers successfully resolved the server issues within hours, though the exact cause remains undisclosed. Many players have expressed hopes for compensation or event extensions to make up for lost progression time during the outage. The swift resolution and direct communication through social media demonstrate EA's stated "community-first approach" for the franchise, which includes implementing player-requested features in EA Sports FC 26 through official feedback channels.