The highly anticipated Nintendo Switch 2 finally launched on June 5, but the celebration has been marred by several concerning reports from early adopters. While fans worldwide eagerly unbox their new consoles, some GameStop customers are facing unexpected hardware issues.

Nintendo has confirmed that all Nintendo Switch 2 units require a critical system update immediately after unboxing. This day-one patch actually unlocks the console's ability to play games - a deliberate security measure by Nintendo to prevent early gameplay leaks from units that might have shipped before the official release date.

Multiple reports from GameStop customers reveal an unusual and damaging practice at some retail locations. Twitter user Wario64 shared images showing how stapled receipts had pierced through the packaging, resulting in scratched Nintendo Switch 2 screens. Similar complaints emerged from Oadhan on Twitter and Reddit user Pozzo4, who documented identical damage to their new consoles.

Affected customers face significant hurdles in obtaining replacements, as Nintendo has already distributed out-of-stock notices to retailers. This supply constraint compounds the frustration for those who received damaged units through no fault of their own.

This isn't the first pre-order issue for GameStop. Earlier reports claimed some locations were pushing unauthorized custom bundles, including games and accessories beyond Nintendo's official Mario Kart World bundle. GameStop has acknowledged these complaints and initiated an investigation.